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Work / life balance

A better place to work

We don’t just talk about creating a great culture. We’re delivering it with a range of initiatives that help our colleagues to maintain a better work/life balance. It’s simple really. If our people are happy in their jobs, there’s a good chance our customers will be happy about the service they receive. Some examples of these initiatives can be seen below.

  • We offer flexible working options such as 9 day fortnights, four-day weeks and the opportunity to work from home.
  • We have a progressive maternity and adoption policy.
  • We provide paternity and parental leave.
  • We have a childcare support helpline.
  • We offer the opportunity to job share.
  • We can also offer career breaks.

And we have a range of equality networks like Disability Champions and Race Working Groups.