What the role involves
Our Homemoving Advisers help customers buy and sell houses. They also offer advice on our financial services and products - everything from mortgages and credit cards to loans - to make the process of moving home as stress-free as possible.
Selling these extra services to our customers is an important part of the job, but this is far from an out-and-out sales role. It's much more about listening to customers, empathising with their needs and helping them find the financial solution that will enable them to secure their ideal home.
Once you've learnt how to identify the needs of our different customers, you'll begin offering houses to potential buyers and liaising between buyer and vendor to achieve a sale that satisfies both parties. You'll also learn how to assist solicitors in completing house sales and develop the skills to value houses, plan marketing strategies and act on opportunities to cross-sell other financial products.
All our Homemoving Advisers go through our Training Academy, which will provide you with all the training and support you'll need to gain your estate agency qualifications (NAEA Technical Awards and NAEA Diploma - qualifications awarded by the Examinations Board of the National Association of Estate Agents).
There are plenty of opportunities for quick progression in this area of the business. For example, you could be valuing someone's house within weeks of starting, and become managing partner of the business in only 12 to 18 months. And from there you could go on to explore the various career paths offered by the rest of the HBOS business.
The skills and experience we're looking for
Ideally you'll already have worked in a sales or customer service based role. And you'll certainly need to be great with people, enthusiastic about developing new skills and motivated enough to meet and exceed the targets put in front of you. You'll also need basic qualifications in maths and English.
What we’ll give you in return
Read more about the rewards you can look forward to.
